• Pressure wash all floor drains in the store. We will go as far as we can down the drain
• Pressure wash inlet and outlet of the grease trap
• Pressure wash mop sink
• Pressure wash all front of house sinks and drains
• Clean all hub drains
• Tighten all bolts on grease trap and the hub drains (if needed)
• Clean up

*Please note: All work completed after hours

The project has 3 different scenarios for store servicing.

• Stores serviced once per quarter (3 months)
• Stores services once per month (30 days)
• Stores in control group which were not visited but monitored

75 total stores in Project

• 54 locations in Ontario
• 20 stores in Control Group
• 17 Stores serviced Monthly
• 17 Stores serviced Quarterly
• 21 locations in Ontario
• 6 stores in Control Group
• 6 Stores serviced Monthly
• 9 Stores serviced Quarterly

• Quarterly Cleanings: 26 Services Complete
• Monthly Services Complete: 115 Services Complete

• Total Number of Plumbing Reactive calls: 62
• Total Number of Drain Related Reactive calls: 16

• Total Number of Plumbing Reactive calls: 48
• Total Number of Drain Related Reactive calls: 8

• Total Number of Plumbing Reactive calls: 64
• Total Number of Drain Related Reactive calls: 10

Control – Baseline:

• Percentage of Plumbing calls relating to drains: 26%

Quarterly Servicing:

• Percentage of Plumbing calls relating to drains: 16%

Monthly Servicing:

• Percentage of Plumbing calls relating to drains: 15.5%

There has been a greater then 10% drop in Drain related work task generation.

The data presented indicates the below goals have been achieved and this project has been successful.

• Provided cost savings to our customer
• Maintained store operations
• Limited reactive work task generation